Privacy Policy and Frequently Asked Questions  .  .  .
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330 792 6826

toll free . 888.792.6826

6431 Mahoning Avenue 

Austintown, Ohio 44515

across from Victoria Road


. . . HOURS . . .

Monday-Thursday 

8:30-4:30

Friday 8:30-4:00

email

kgrope@westernreserveprosthetics.com



Because owner Rick Grope, LPO, is an amputee, 
he knows better than most what you are experiencing and 
has probably been asked or asked many of the same questions you may have. 



Questions?
We have answers. 

330 792 6826


 

We'll do our very best 

to get you answers 

quickly & accurately.


Here are a few of the most asked questions we receive:

What is your coverage area?

We cover OH, PA & WV.  
We serve 52 Cities and 42 counties within these three states.

Do you make house calls?

Yes, absolutely!  
Western Reserve Practitioners make more than 1500 visits every year to patient homes, rehab facilities, hospitals and other facilities.
 
We believe in being everywhere you need us to be.  
We travel over 85,000 miles in our vehicles every year seeing patients.

Although, sometimes an office visit is best because we can provide you with the adjustments needed 
that only a lab can provide.

Do you accept my insurance?

Western Reserve works with over 80 providers and we are always working 
to take on more so we can meet all your prosthetic and orthotic needs.

AARP 
Medicare Complete 
United Healthcare
Anthem 
Cigna
Humana
Medical Mutual



 


PRIVACY and SECURITY POLICY:


We believe in the privacy and security needs of our customers. We hold our customers information in the strictest of confidence. We guarantee that at no time will we divulge our customer's information to anyone, for any reason! This information includes customer name, address, phone number, e-mail address, and credit card information. Information collected by Western Reserve Prosthetics & Orthotics is for order verifying, and shipping of customer orders only.


Western Reserve Prosthetics & Orthotics may use customer information for marketing purposes in order to notify customers of special sales, promotions, or new products. To be removed from our mailing list, please e-mail us with your name and address.